FAQs

How do I place an order?

To place an order, simply browse our selection of products and add the items you would like to purchase to your shopping cart. When you are ready to checkout, click on the cart icon and follow the prompts to complete your order.

How can I pay for my order?

We accept the following forms of payment

CASH ON DELIVERY, CREDIT/DEBIT CARD, BANK TRANSFER, EASYPAISA/JAZZCASH

Is it safe to use my credit card on your website?

Yes, shopping on our website is safe. We use secure socket layer (SSL) technology to encrypt your personal and financial information during the checkout process.

How long will it take for my order to arrive?

Delivery times vary depending on your location and the shipping method you choose. Standard shipping typically takes 4-7 Days. You can find more information about our shipping options and estimated delivery times on our Delivery and Shipping Policy page.

Can I return or exchange an item?

Yes, you can return or exchange an item within 7 days of delivery. Please review our Return and Refund Policy for more information on how to request a return or exchange.

Is it safe to use my credit card on your website?

If you have any questions or need assistance with your order, you can contact our customer service team at

03135611508

info@tarseel.pk

Do you ship internationally?

Yes, we offer international shipping All over world. Please note that international orders may be subject to additional duties and taxes and shipping charges, which are the responsibility of the recipient.

Do you have a size chart?

Yes, we have a size chart available on each product page to help you find the perfect fit. If you are still unsure about your size, you can contact our customer service team for assistance.

Do you have a physical store?

Not now, we are an online-only store. However, you can browse and shop our entire selection of products from the comfort of your own home.

If you would like to visit our manufacturing unit, you are welcome to do so. Please note that arrangements for a visit should be made in advance by contacting us at 03135611508. Please also be aware that access to our manufacturing unit may be restricted for safety reasons, and a tour may not be possible on certain days.